Q: How does the live-in home care service work? Unlike others we offer a trial period before full contracts are required. The first is Introductory Care, where one of our team will visit you at home and carry out a thorough assessment of your needs. We will then introduce you to one of our live-in carers and you will then manage their employment. All of our support workers are fully trained and vetted, and we spend time matching you with just the right carer to live with you in your home. With this service, you will also receive on-going support and advice from our in-house office team. We also have a managed Live-in Care Service where one of our team will visit you at home and create a bespoke personal support plan, designed just for you. We will match you to one of our professional support workers, where we carefully select someone we think will suit your lifestyle. You will also benefit from the on-going support of a dedicated care manager, who will be at the end of the phone if you need someone to talk to and we will also provide local back up and support from our field-based supervisors if your support worker is ill or needs the support of our team.
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